Lost or Stolen Debit Card or ATM Card888-297-3416 | (available 24 hours daily)
Customer Care Center
1-855-257-2265 | Available from 8:00am - 11:00pm CT, Monday through Friday. Saturday, Sunday and all holidays (except Thanksgiving & Christmas) 9:00am - 5:00pm CT
Bill Pay Support Center
1-866-665-0288 | Available from 6:30am - 1:00am Central, Monday through Friday
866-362-6477 | 24 - Hour Account Information
If you suspect fraud on your account, please contact our Fraud Center at 800-237-8990. Available 24 hours daily.
We’re monitoring your debit card for fraud activity.
If we detect potential fraud, our Fraud Center will contact you. It’s important that you respond AS SOON AS POSSIBLE!
To help, we suggest adding The First Fraud Center phone number and short code to your contacts.
The First Fraud Center: 800-237-8990
Short Code (text message): 96923
International Collect: 206-352-3516