Call Center: 1-855-257-2265            Telephone Banking: 1-866-362-6477

Fraud Alert: Please remember that the bank will never call and ask for your debit or credit card number or any information about your accounts. Never confirm or provide any personal or financial information to a caller and contact your local banker if you receive any call of this nature.

Lost or Stolen Debit Card

Immediately call 1-866-546-8273 (available 24 hours daily) to report your card lost or stolen. Please make sure to tell them your card is with The First, A National Banking Association out of Hattiesburg, MS. Then notify The First during business hours at 1-855-257-2265.

Report Fraud

If you suspect fraud on your account please contact our Fraud Center at 1-800-417-4592. Available 24 hours daily.


smsGuardian allows you to receive free text message alerts for certain debit card transactions processed on your account. A text alert will be sent at the exact time that your card is ran for any transaction that meets the criteria listed below:

  • International Transactions
  • Fuel Transactions
  • Authorizations Greater than $100
  • 5 or More Authorizations in 24 Hours
  • Card not present
  • Out of State Transactions
  • Declined Authorizations
  • Account Funding Transactions

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