Lost or Stolen Debit Card
Immediately call 1-866-546-8273 (available 24 hours daily) to report your card lost or stolen. Please make sure to tell them your card is with The First, A National Banking Association out of Hattiesburg, MS. Then notify The First during business hours at 1-855-257-2265.
If you suspect fraud on your account please contact our Fraud Center at 1-800-417-4592. Available 24 hours daily.
smsGuardian allows you to receive free text message alerts for certain debit card transactions processed on your account. A text alert will be sent at the exact time that your card is ran for any transaction that meets the criteria listed below:
- International Transactions
- Fuel Transactions
- Authorizations Greater than $100
- 5 or More Authorizations in 24 Hours
- Card not present
- Out of State Transactions
- Declined Authorizations
- Account Funding Transactions