Call Center: 1-855-257-2265            Telephone Banking: 1-866-362-6477



ATM withdrawal restrictions have been put in place due to increased debit card fraud in the region. Your ATM withdrawal limit in Louisiana and along the Mississippi Gulf Coast may be decreased to help protect our customers. If you have any questions please contact your local branch or call our center 1-855-257-2265.

Lost or Stolen Debit Card

Immediately call 1-866-546-8273 (available 24 hours daily) to report your card lost or stolen. Please make sure to tell them your card is with The First, A National Banking Association out of Hattiesburg, MS. Then notify The First during business hours at 1-855-257-2265.

Report Fraud

If you suspect fraud on your account please contact our Fraud Center at 1-800-417-4592. Available 24 hours daily.

smsGuardian

smsGuardian allows you to receive free text message alerts for certain debit card transactions processed on your account. A text alert will be sent at the exact time that your card is ran for any transaction that meets the criteria listed below:

  • International Transactions
  • Fuel Transactions
  • Authorizations Greater than $100
  • 5 or More Authorizations in 24 Hours
  • Card not present
  • Out of State Transactions
  • Declined Authorizations
  • Account Funding Transactions

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